--- title: Whole-Home Standby Generators | Florida Generator image: https://www.floridagenerator.com/hubfs/Screenshot%202025-11-17%20at%201.34.12%20PM.png --- [386-523-4832](tel:3865234832) Follow us: [![1](https://www.floridagenerator.com/hs-fs/hubfs/1.png?width=1476&height=1173&name=1.png)](https://www.floridagenerator.com?hsLang=en) - [ABOUT US](https://www.floridagenerator.com/about-us?hsLang=en) - [SERVICES](https://www.floridagenerator.com/?hsLang=en) - [CONTACT US](https://www.floridagenerator.com/contact-us?hsLang=en) - [GET A FREE CONSULTATION](https://www.floridagenerator.com/contact-us?hsLang=en) [ABOUT US](https://www.floridagenerator.com/about-us?hsLang=en) [SERVICES](https://www.floridagenerator.com/?hsLang=en) - [BACKUP GENERATOR INSTALLATION](https://www.floridagenerator.com/generator-installation?hsLang=en) - [GENERATOR REPAIR & MAINTENANCE](https://www.floridagenerator.com/generator-repair-maintenance?hsLang=en) - [PROPANE & GAS SERVICES](https://www.floridagenerator.com/propane-gas-services?hsLang=en) [CONTACT US](https://www.floridagenerator.com/contact-us?hsLang=en) [GET A FREE CONSULTATION](https://www.floridagenerator.com/contact-us?hsLang=en) ###### PRIVACY POLICY ## YOUR PRIVACY MATTERS **Last Updated:** DEC 11, 2025 FLORIDA GENERATOR (“**we**,” “**us**,” or “**our**”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, including through our website, forms, emails, SMS messages, and in the course of delivering our services. By using our services or submitting information to us, you agree to this Privacy Policy. ## 1) Information We Collect We may collect the following categories of information: - **Contact & Account Information:** name, email address, mobile/phone number, mailing address, preferred contact method. - **Service & Job Details:** service location, project notes, photos you share, equipment/brand details, appointment history. - **Payment & Transaction Data:** invoices, payment method details (processed by our payment provider), purchase history. - **Communications:** emails, call logs/voicemails, SMS messages (including your responses). - **Technical Data:** IP address, device identifiers, browser type, pages visited, and cookies or similar technologies. ## 2) How We Use Information We use your information to: - Provide, schedule, and manage electrical services and appointments. - Send appointment reminders and important service updates (including via SMS/email with your consent). - Respond to inquiries and provide customer support. - Process payments and prevent fraud. - Improve our website, services, and customer experience. - Comply with legal obligations and enforce our terms. ## 3) Email & SMS Communications (Consent) SMS Messaging Privacy When you opt in to receive text messages from Florida Generator, we collect your mobile phone number and your consent preferences. We use this information solely to send you text messages you have consented to receive, including appointment confirmations, service reminders, job updates, and other communications related to our services. We do not share mobile information — including phone numbers, opt-in data, or messaging consent — with third parties or affiliates for marketing or promotional purposes. You may opt out at any time by replying STOP. For help, reply HELP or contact us at 386-523-4832. ## 4) Sharing & Disclosure We do **not** sell your personal information. We may share information as follows: - **Service Providers & Affiliates:** with trusted vendors (e.g., scheduling software, SMS gateway providers, CRM, payment processors) and SKC affiliates **only** as needed to deliver services (including SMS appointment reminders). Per the section above, **we do not share mobile information with third parties/affiliates for marketing or promotional purposes.** - **Legal & Safety:** to comply with law, legal process, or to protect the rights, property, or safety of us, our customers, or others. - **Business Transfers:** in connection with a merger, acquisition, or asset sale, where your information may be transferred as part of the transaction. ## 5) Cookies & Tracking We and our providers may use cookies and similar technologies to operate our site, remember preferences, analyze usage, and improve performance. You can control cookies through your browser settings; disabling some cookies may limit certain features. ## 6) Data Retention We retain information as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. If you opt out of SMS, we may retain minimal information to honor your opt-out. ## 7) Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. ## 8) Your Privacy Choices & Rights Depending on your location, you may have rights to request access, correction, deletion, portability, or to limit/opt out of certain processing. To exercise these rights, contact us. We may take steps to verify your identity before fulfilling requests. We will not discriminate against you for exercising privacy rights. **Opt-Outs:** - **Email:** use the unsubscribe link in our messages. - **SMS:** text **STOP** to our toll-free number **\[insert toll-free number\]** at any time. ## 9) Children’s Privacy Our services are not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from them. ## 10) International Users If you access our services from outside the country where our systems are hosted, your information may be transferred to and processed in that country, which may have different data protection laws. ## 11) Changes to This Policy We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest revision. Material changes will be posted on our website or otherwise communicated to you. [Learn More](https://www.floridagenerator.com/?hsLang=en) - ![Custom-Coastal-Services64244327088__B8CDD1AC-9A79-4DA6-8B9A-EABF4C49E021](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-Services64244327088__B8CDD1AC-9A79-4DA6-8B9A-EABF4C49E021.jpeg?width=1800&height=1350&name=Custom-Coastal-Services64244327088__B8CDD1AC-9A79-4DA6-8B9A-EABF4C49E021.jpeg) - ![Custom-Coastal-ServicesIMG_0035](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_0035.jpeg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_0035.jpeg) - ![Custom-Coastal-ServicesIMG_2597](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_2597.jpg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_2597.jpg) - ![Custom-Coastal-ServicesIMG_2754](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_2754.jpeg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_2754.jpeg) - ![Custom-Coastal-ServicesIMG_6041](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_6041.jpg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_6041.jpg) - ![Custom-Coastal-ServicesIMG_5659](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_5659.jpeg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_5659.jpeg) - ![Custom-Coastal-ServicesIMG_5508](https://www.floridagenerator.com/hs-fs/hubfs/Custom-Coastal-ServicesIMG_5508.jpeg?width=1800&height=1350&name=Custom-Coastal-ServicesIMG_5508.jpeg) ![1](https://www.floridagenerator.com/hs-fs/hubfs/1.png?width=400&height=318&name=1.png) ##### OUR SERVICES - [Whole-Home Standby Generator Installation](https://www.floridagenerator.com/generator-installation?hsLang=en) - [Generator Repair & Maintenance](https://www.floridagenerator.com/generator-repair-maintenance?hsLang=en) - [Propane & Gas Services](https://www.floridagenerator.com/propane-gas-services?hsLang=en) ##### GET IN TOUCH - [CALL THE OFFICE: 386-523-4832](https://www.floridagenerator.com/?hsLang=en) - [TEXT US: 386-523-4832](https://www.floridagenerator.com/?hsLang=en) - [EMAIL: info@floridagenerator.com](mailto:info@floridagenerator.com) ![Generac_Power_Systems_logo (1)](https://www.floridagenerator.com/hubfs/Generac_Power_Systems_logo%20(1).png) ©2026 Custom Coastal Services, Inc. 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